CRISIS INFORMation

If you are experiencing an emergency, please call 9-1-1

To access and be connected to a human services database for Illinois (and DeWitt County) click on the picture to the right for access or dial 2-1-1.

Heritage Behavioral Health Center Crisis Services

Crisis Hotline: 217-362-6262

Heritage will provide both phone and in-person crisis assistance as appropriate for individuals who are in crisis, twenty-four hours a day, seven days a week.

https://www.heritagenet.org/crisisservices

40 Clinton Plaza | Clinton, IL 61727

National Suicide Prevention Lifeline
800-273-TALK (8255) or DIAL 988
Twenty-four hours a day, seven days a week
http://www.suicidepreventionlifeline.org

Crisis Text Line (U.S. only)
Text HELLO to 741741 or message us at facebook.com/CrisisTextLine to chat with a Crisis Counselor.
Twenty-four hours a day, seven days a week

CARES Line

If your child is a risk to themselves or others, having a mental health crisis, or if you would like a referral to services for children, youth, and families, call the 24 hour Crisis and Referral Entry Services (CARES) line to talk to a mental health professional.

Call: 1 (800) 345-9049

TTY: 1 (773) 523-4504

The Trevor Lifeline (U.S. only)
866-4-U-TREVOR (488-7386)
Twenty-four hours a day, seven days a week
http://www.thetrevorproject.org

National Mental Health Association Hotline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.nmha.org

Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org

Veteran's Crisis Line

To reach caring, qualified responders within the Department of Veterans Affairs connect with the Veterans Crisis Line. Many of them are Veterans themselves. This free support is confidential, available 24/7, and serves all veterans, service members, National Guard and Reserve, and their families and friends.

Call 1-800-273-8255

Text: 838255

Support for deaf and hard of hearing: 1-800-799-4889

Online Chat is Available: https://www.veteranscrisisline.net/

other helplines

Illinois Warm Line

If you or one of you family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at 866-359-7953. Wellness Support Specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Warm Line is not a crisis hotline, but is a source of support as you recover or help a family member to recover.

Hours of Operation: Monday through Saturday, 8:00 a.m. - 8:00 p.m. except holidays

Illinois Helpline for Opioids & Other Substances

If you or someone you know is suffering from an opioid use disorder or other substance use disorders, call the Illinois Helpline for Opioids and Other Substances at 1-833-2FINDHELP to speak with a trained professional for support and advice or to be directed to customized resources or visit https://helplineil.org/app/home

We Know The Feeling (Problem Gambling)

If you or someone you know is suffering from gambling disorder, call 1.800.GAMBLER, text ILGAMB TO 53342, or visit weknowthefeeling.org to be connected to resources and treatment programs.